Frequently asked questions about using HUB Unzen are summarized here. If you have any questions, please check this page first.
We will keep your luggage even before check-in. Please ask our staff for assistance.
Luggage storage is available from 10:00 a.m.
Check-out time is 11:00 a.m.
You may also check out before 11:00 am. If no staff is available when you check out, please leave your key card in the key box at the reception counter.
Please contact our staff. We will take care of your luggage.
If you wish to leave your luggage early in the morning, please let our staff know the day before.
Please pick up your baggage by 5:00 p.m.
About the Facilities
Please use the parking space reserved for HUB Unzen. Free of charge.
Each room has its own toilet, shower booth, and washbasin.
Western-style and Japanese-style rooms have shower booths, and Japanese/Western-style rooms have a bathtub and shower.
Workspace is available from the day of check-in to the day of check-out at no additional charge.
There is no curfew, but the entrance is locked at night. Please be sure to carry your room key with you when you go out.
There are restaurants near HUB Unzen, please refer to the GoogleMap listings.
Unzen Hot Spring Town Restaurant Map
There are many public and hotel hot springs outside of Unzen Onsen; we have created a list on GoogleMap so you can check there.
public hot springs in Unzen Hot Spring
Please note that there may be times when bathing is not available due to facility circumstances or other reasons. Please understand this in advance.